FAQ

Resin

Our resin 3D prints are crafted with precision but are not as durable as ABS plastic. Due to the nature of resin, small pieces can be brittle. These pieces are designed for experienced customizers and are intended for light play and display. Please handle with care. We do not offer replacements for pieces broken by the consumer, so consider this before making your purchase.

 

Why are some pieces so loose?

Our resin prints are designed with optimal clearance to reduce stress and strain when connected to official LEGO® pieces. If you find that pieces have a loose connection, you can:

1. Use Adhesive Sticky Tack: Apply a small amount of adhesive sticky tack to the loose connection to improve the fit.
2. Apply a Thin Coat of Super Glue: Carefully apply a thin coat of super glue to the resin surface. Allow the glue to fully dry before connecting it to the official LEGO® piece.

Shipping

Within the US: Shipping costs about $5. Enjoy free shipping on orders with a subtotal over $50
Outside the US: Shipping costs range from $10 to $50, depending on your location and chosen shipping service.

 

Missing Item

If there's an error with your order, please email us at bensonbone.store@gmail.com or through our contact page with your order number, and we'll resolve the issue promptly.

 

How do I track my package?

Your shipping confirmation email will include tracking information. Please note that it may take up to 24 hours for the tracking details to be updated by the carrier. To track your order, both within the USA and internationally, visit USPS.com and enter your tracking number.

 

Do you do commissions?

Sorry, no. We will not offer custom 3D modeling and printing.

 

Caution

Our items are intended for hobbyists and collectors. Certain small elements may pose a choking hazard for children under 3 years old. Please keep them out of reach of young children.

  

Are you related to Benson Boone?

No, we are not related. I'm an engineering hobbyist, while he is a musician.

Contact

If you have any inquiries, please visit our contact page or send an email to bensonbone.store@gmail.com